Privacy policy
Tablepour runs the order, kitchen and table system for cafes. This page says what information it keeps, why, where it's kept and for how long. Effective 27 October 2026.
Who we are
Tablepour is run by its owner in India. Questions or requests about your information: tablepour.cafes@gmail.com.
For a cafe's own guests and staff, the cafe decides how it uses Tablepour; Tablepour keeps the information on the cafe's behalf.
What we keep
| Whose | What | Why |
|---|---|---|
| Cafe owners | Name, cafe name, email, mobile number, city, and anything written in a demo request. | To set up the cafe, send its welcome letter, and help it. |
| Cafe staff | Waiters' names and 4-digit sign-in codes. The manager PIN is stored only as a scrambled fingerprint, never as the PIN itself. | So staff can sign in and each bill shows who served it. |
| Guests | What was ordered, at which table, the bill and how it was paid (cash, UPI or card, but no card or UPI details), the number of guests, and for take-away the name the guest gives. | To run the orders and the cafe's reports. |
| Devices | A connected phone's or tablet's name, app version, and when it was last online. | To keep the apps up to date and help when a device has a problem. |
| Everyone | A record of changes in the system (orders placed, served or cancelled, items sold out, and so on). | The cafe's timeline, and audits. |
We don't take payments, don't keep card or bank details, don't use advertising or tracking cookies, and don't sell or share information for marketing. The pages store a few settings in the browser (for example that a tablet is connected) only so they work.
Where it's kept
These services do the work for us, each only for its part:
- Supabase: the database and the system's server functions.
- Cloudflare: the website and its pages.
- Google: emails (Gmail) to cafe owners.
- GitHub: building a cafe's own apps.
How long
- A cafe's information is kept while the cafe uses Tablepour. When a cafe leaves, its information is deleted on request.
- Backups of a cafe (its menu, orders, bills and settings) are taken by Tablepour when needed and kept privately by Tablepour, for the cafe's accounts and to put things back if something goes wrong.
- Demo requests are kept until they're followed up, then deleted on request.
Keeping it safe
Connections are encrypted. Each cafe sees only its own information. Staff sign in with codes, the manager's settings need the manager PIN, and the system's own dashboard needs the owner's login.
Your choices
You can ask to see, correct or delete your information by emailing tablepour.cafes@gmail.com. Guests and staff can also ask the cafe. We answer within 30 days.
Changes
If this policy changes, this page shows the new version and its date.